- Mar 4, 2025
- Posted by: admin
- Category: Abstract of 9th-icabme
Proceedings of the 9th International Conference on Advanced Research in Business, Management and Economics
Year: 2025
DOI:
[PDF]
Onboarding Practices And Cross – Cultural Integration: New Employee Experiences at Company X
Dewmini Liyanage
ABSTRACT:
Purpose – This research focused on the optimization of onboarding practices for cross-cultural integration at Company X , an European financial technology company. Any individual at this organization goes through the same onboarding process, regardless of their cultural background. Thus, research aims to improve onboarding by adding cultural sensitivity, which is lacking. Design/methodology/approach – Methods of study were qualitative.We surveyed new Company X recruits on their onboarding experiences using open-ended surveys. Surveys yielded 15 responses. We analyzed the data using Braun and Clarke’s thematic analysis. Findings – Our analysis reveals that Company X’s onboarding procedure fails to address cultural differences. Thus personale from diverse cultural background may struggle with generic onboarding due to communication styles, expectations, and cultural conventions. Cultural awareness and sensitivity are essential for inclusive and supportive onboarding of different personnel. Practical implications – Based on obtained results, this study recommends that tailored onboarding strategies like implementing a buddy system, celebrating cultural diversity, organizing welcome events, and providing multicultural awareness training can improve the onboarding experience for employees from diverse cultural backgrounds. Originality/value – This study addresses a problem inside this company’s scenario. The conceptual framework established in the study can be utilized by any firm aiming to improve its onboarding process to be more culturally sensitive.
keywords: Onboarding practices, cross-cultural integration, new employees’ experience , equally treating , workplace wellbeing