Categorization of Decision Support Systems in the Field of Education

Proceedings of The 5th International Conference on Research in Social Sciences and Humanities

Year: 2022



Categorization of Decision Support Systems in the Field of Education

Ceren Cubukcu Cerasi, Cemal Akturk, Tarik Talan



The development in technology and internet increased the number of options that the decision maker can choose from. The more options a decision maker has, the more likely it will lead to poor decision making. This is called the paradox of choice. In order to avoid this paradox, one can get help from software systems. These systems are generally called Decision Support Systems (DSS) and they assist decision makers to make the best decision. DSS are used in education sector both by the administrators and the teachers in addition to the students. This study analyzes the articles related to DSS in the education sector and classifies them accordingly. As a result, there are two major categories. One of them is “Management Oriented DSS” and the other one is the “Student Oriented DSS”. Management-oriented decision-making systems assist managers in make crucial strategic decisions about the future, such as fixture selection, research and development and laboratory requirements, and personnel and financial resource planning. Student-centered methods improve the efficiency of learning activities and make school-university choices easier. Model and system development studies that aid decision-making in the education ecosystem from the perspectives of schools, teachers, and students were investigated in depth and presented in light of solution recommendations brought up by education stakeholders.

keywords: decision making, decision support systems, educational technology, paradox of choice.