Proceedings of The 5th International Conference on Applied Research in Management, Business and Economics
Key Factors of Manufacturing Operations Successfully Applying Lean Manufacturing
LIN CHIEH-YU , Cathay Kuo-Tai Kang
The primary purpose of this study is to investigate how to apply lean manufacturing, which is necessary to eliminate waste, reduce cost, and improve efficiency in the production process to maintain the survival and growth of a company under the current trend of business competition. The relationship between production, marketing, human resources, development, finance, and the technology of manufacturing is not found in the literature, and it is the origin of this study to connect the two. The primary purpose of this study is to apply the Analytic Hierarchy Process to examine the critical factors of operational success in the research direction of production, sales, human resources, development, and financial components of precision manufacturing. In the first step, after the literature study and interviews with experts in the leadership and operation of lean manufacturing companies, the scientific management principles of production, sales, people, development, and finance were used to set up the five major criteria and 20 sub-criteria of this study. In the second step, the empirical results of the expert questionnaire survey, the results of applying the Analytic Hierarchy Process, show that “people” is the essential component. According to the assessment criteria, the top 8 key factors were “Voice of Customer VOC,” “Organizational Planning,” “Talent Development,” “Quality,” “Lean Management Training,” “Lean Strategic Deployment,” “New Product Launch,” and “Succession Training.”
keywords: The Principles of Scientific Management, Analytic Hierarchy Process (AHP), Lean Manufacturing (LM).