Proceedings of The 4th International Conference on Advanced Research in Business, Management and Economics
Enterprise Architecture Management: Requirements for Conception of Key Figures to Ensure Transparency and Efficiency
Ronja Höpfner and Bjarne Erik Roscher
Companies are more and more dependent on information technology (IT) and the buzzword digitization is present everywhere. Information technology needs to be managed, serviced, and supported by IT organizations to ensure business continuity. Traditionally heads of the IT departments have been fully responsible for all aspects of IT usage in the company – including IT cost, IT governance, IT & process planning & implementation and IT operation. The change of technology offerings by external partners, results in a need to focus on strategic tasks like strategy and roadmap planning, IT governance, IT budgeting and enterprise architecture management (EAM). This results in the fact that there is a need of more intensive Business-IT alignment to ensure that IT architecture of a company supports the business processes at its best and to ensure the economic value contribution of IT as a hole. The development of a key figure system for EAM supports responsible managers to ensure efficiency of IT.
The scope of this research in progress is, to understand the concept of Enterprise Architecture Management and Key Figures. Additionally, to explore the current state of scientific publications regarding the requirements and conception of Key Figure Systems. Purpose: The outcome will be used in future research to design a key figure system framework to enable practitioners to measure the efficiency of EAM. Methodology: This research is carried out using different methodologies of literature research and clustering techniques. Results: The literature review gives a structured overview over requirements for Key figures and their conception. Outlook: In future research an EAM Measurement framework will be designed comprising of Key Figures and their corresponding value adds.
Keywords: Enterprise Architecture Management, Key Figures, Key Performance Indicators, Chief Information Officer, Business IT Alignment.