Proceedings of The International Virtual Conference on Management and Economics
The role of Leadership Styles and Organizational Capabilities on Performance in digital era: private hospitals and clinics, Thailand
Pichet Nampulsuksan and Phusit Wonglorsaichon
The objective of this paper is to examine the impact of leadership styles and organizational capabilities on performance in digital era, considering the mediating role of dynamic capabilities, organizational learning capabilities, knowledge management capabilities, and organizational innovation capabilities. This study tested the research model using structural equation modelling (SEM). A structured 40 items questionnaire exploring the relationship between leadership styles and organizational capabilities on performance was developed. Total of 400 valid questionnaires were collected from private hospitals and clinics in Thailand. The results showed that there are indirect effects of transformational leadership and IT capabilities on performance mediated by dynamic capabilities, organizational learning capabilities, knowledge management capabilities, and organizational innovation capabilities. This study contributes to theoretical and practical usage of the resource-based view in the domain of private healthcare service provider organizations by integrating leadership styles and organizational capabilities that include dynamic capabilities. This research also advance the usage of resource based view (RBV) and dynamic capabilities (DC) lenses to understand the mechanism how leadership styles and organizational capabilities enhance performance in private healthcare service provider context.
Keywords: Dynamic capabilities, Organizational innovation capabilities, Performance, Resource based view, Transformational leadership.