The Necessity for Advancing Supportive Professional Communication in the Workplace

Proceedings of the 7th International Conference on Business, Management and Finance

Year: 2024

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The Necessity for Advancing Supportive Professional Communication in the Workplace

Dr. Tom Henkel

 

 

ABSTRACT:

Managers who are seen as approachable by their employees are the key drivers of building an excellent organizational workplace where supportive communication is available for the employees, especially during difficult situations. Regrettably, not all managers are approachable and communicate supportively. In such situations, the result can be a dysfunctional work environment that demoralizes employees’ attitudes, causing organizational work productivity to deteriorate. Our study explores the factors related to unapproachable organizational managers who do not use supportive communication. We employed a qualitative statistical approach to interview 155 professional employees from various industries representing different countries.

keywords: Supportive Communications, Managers, Leaders, Organizations, Employees