Proceedings of The 2nd International Conference on Future of Business, Management and Economics
Barendrecht Re-visited: A new perspective of the Risks of Misunderstanding Community Engagement
KJ Dolan, AM James, and A. Smith
During the first decade of the new millennium, the Netherlands was seeking to meet part of its environmental obligations through innovative projects. Barendrecht was proposed as a site for a carbon capture and storage (CCS) scheme. The project followed the required planning processes and was supported by the central government. However, the community-based stakeholders and the local politicians opposed the proposal to various degrees. This paper re-visits the history of the project through the lens of OUTRAGE management and risk communication. This casts a new light on the views of the local communities and explains their responses to the project and its progress. These views were overlooked by the proponents of the project which contributed to the project being delayed and its ultimate termination having cost the Dutch government €30 million.OUTRAGE identifies some of the most critical issues which cause the community to oppose projects. Using the Barendrecht CCS as a case study allows an exploration of these OUTRAGE factors and an explanation for the actions and the effective opposition to a large-scale infrastructure project.
Keywords: communication; outrage; stakeholder; uncertainty.