The Impact of Digitalization on Tourism Sustainability: Comparative Study between Selected Developed and Developing Countries

Proceedings of The 2nd International Conference on Advanced Research in Management, Economics and Accounting

Year: 2022

DOI:

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The Impact of Digitalization on Tourism Sustainability: Comparative Study between Selected Developed and Developing Countries

Noha Abouzeid

 

ABSTRACT: 

Tourism was one of the first industries to digitalize business processes on a worldwide scale, pioneering the online booking of flights and hotels, as it was one of the early sectors that got use of new technologies and platforms as information and communications technology (ICT) became a global phenomenon. To maintain its competitiveness, growth, and long-term development, a digitalized tourism must innovate and create new business prospects, where the major goal is the contribution to the United Nations’ Sustainable Development Goals (SDGs). A strategy embedding technology, innovation, sustainability, accessibility and inclusivity forms a complete tourism cycle, as the future of travel is technologybased, also tourism jobs that will require both technical and advanced skills, where 1 in every 10 jobs worldwide will be affected by digitalization and will help in generating new employment opportunities. Regarding sustainability, the wide reach of tourism into different sectors such as infrastructure, energy, transport and sanitation, and the huge impact of the sector on job creation, make it as an essential contributor to 2030 Agenda for Sustainable Development. Governments has a major role in connecting startups with investors to facilitate innovation, entrepreneurship, employment. This research will study the impact of digitalization on tourism and sustainability by using an econometric model, also will check the impact of technology in tourism sector and how this will impact the SDGs, the study will also include analysis of both developed and developing countries, and how technology and digitalization impact the tourism sector in the selected countries.

keywords: Tourism Sustainable Development; Green Tourism; SDGs; Ecotourism; COVID-19.