Proceedings of the 17th International Conference on Humanities, Psychology and Social Sciences
Year: 2024
DOI:
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Navigating Communication in Hybrid Work Environments: Strategies for Building Cohesion and Engagement
Yujia Zhu
ABSTRACT:
This study examines communication strategies essential for fostering cohesion and engagement in hybrid work environments. The hybrid model, combining remote and on-site work, has transformed organizational communication dynamics due to technological advancements and global disruptions like the COVID-19 pandemic. Anchored in Social Presence Theory, Medium Richness Theory, and Psychological Safety Theory, this research aims to identify effective communication frameworks within this context. The study employs a theoretical analysis supported by the three aforementioned theories. Analysis was used to uncover key strategies for enhancing team cohesion and engagement. Findings reveal the pivotal role of transformational leadership and psychological safety in addressing communication gaps, fostering inclusivity, and strengthening team connections. Additionally, the research identifies actionable frameworks, such as the integration of synchronous and asynchronous communication tools and the implementation of tailored communication protocols.This research provides practical insights for HR professionals and organizational leaders seeking to optimize hybrid work arrangements. It concludes with recommendations for future research to refine and expand communication strategies, ensuring their continued effectiveness in hybrid environments.
keywords: Hybrid work, Communication Strategies, Team Cohesion, Employee Engagement, Psychological Safety