Talent Retention: Enhancing Employee Engagement through HR, Knowledge and Change Management a Conceptual Framework

Proceedings of The 11th international conference on Management, Economics, and Humanities

Year: 2021

DOI:

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Talent Retention: Enhancing Employee Engagement through HR, Knowledge and Change Management a Conceptual Framework

Dorothea Kossyva, Georgios Theriou, Vassilis Aggelidis and Lazaros Sarigiannidis

 

ABSTRACT: 

This study examines talent retention in the Information and Communication Technology (ICT) sector by focusing on the relationships between human resource management (HRM), knowledge management (KM), change management (CM) and employee engagement. In this respect, a conceptual framework is proposed to understand the relationships between these constructs. The proposed framework highlights the importance of implementing specific talent retention practices in knowledge-intensive sectors like ICT, in order for employees to be engaged both with their work and their organization.

Keywords: human resource management, knowledge management, change management, employee engagement, turnover intention.