Abstract Book of the 6th International Conference on Research in Human Resource Management
Year: 2025
[PDF]
Remote Working Human Resources Professionals: A Qualitative Phenomenological Study of Engagement Experiences
Dorcas Nana Jackson
ABSTRACT:
The purpose of this qualitative phenomenological research was to investigate and comprehend the nature of HR professionals’ lived experiences regarding their engagement while working remotely. The problem addressed was the high levels of disengagement among part-time and full-time remote working professionals in the United States. The population was remote-working HR professionals in the US. A qualitative research approach was determined best for this study because it aligns with the study and is suitable for extracting the essence of HR professionals’ lived experiences related to engagement while working in a virtual setting. The study results show the importance of a supportive physical environment, cognitive engagement and adaptability, and emotional connectivity and well-being. Results also showed that a comprehensive approach could enhance individual HR employee experiences and promote organizational productivity and a positive work culture. It was evident that remote work involves physical, cognitive, and emotional dimensions of employee engagement. Participants expressed a desire for a physical space that is both comfortable and individualized. The participants expressed cognitive engagement through significant and effectively organized tasks, emotional stability supported by empathetic leadership, a sense of community, and a balance between work and personal life.
Keywords: Employee engagement, Human Resources professionals, Phenomenological study, Remote work, Virtual work settings