Proceedings of The International Academic Conference on Teaching, Learning and Education
Addressing the anxious reality of first year experience (FYE) in Higher Education: a comparative study of research- informed student support models in two UK business schools
Katharine Brymer and Carol Brown
This paper evaluates the reality of first year experience (FYE) in two UK Higher Education Institutions, highlighting a gap between reported versus experienced anxiety amongst students. The paper draws on contemporary literature exploring the value of high quality discourse, via personal tutoring and coaching models, advocating ‘a whole-of-student, whole-of-organisation’ approach to FYE support within undergraduate business studies. The merits of contrasting an integrative curriculum model of personal tutoring and a coaching process model are considered. Informed by secondary and primary research, both approaches situate rich student-led dialogue central to fully understanding student issues, supporting them through their challenging and transformative first year of study, thus enabling more effective engagement with their learning and support.
Keywords: First-year, student-support, anxiety, personal-tutoring, coaching.