Proceedings of the International Conference on Business, Management and Finance
Socio-Cultural Risks and Uncertainty in the German Mobility Industry: Fostering Enablers of Corporate Agility and Resilience
This paper provides a risk assessment of socio-cultural effects that have significant threats to organizational disruptions in the context of the German mobility industry. From the new ISO standard for Resilience and Security as well as current theory on organizational innovativeness, socio-cultural risks are evaluated according to reported cases. The findings from the literature review are linked to internal and external sociocultural risks.
Subsequently, a survey was conducted to collect data from over 200 respondents on the frequencies and consequences of the identified risks. Empirical assessment with help of a mixed-methods analysis via MAXQDA was then generated to compare the different perspectives of mobility providers according to company size. The analysis proceeds with the classification of socio-cultural risks to their defined risk categories and their graphical representation through probability-impact-matrix. The results show that the data scores and the ranking related to internal socio-cultural risks vary substantially and therefore require the highest level of attention, especially in large corporations. Accordingly, important areas regarding the improvement of organizational refractiveness as well as resilience factors are highlighted in greater detail. The findings are significant as they provide an analysis of data gathered from the German mobility industry. Many risk analyses have been widely applied in the automotive industry, yet no studies have been conducted to develop an in-depth portfolio of socio-cultural risks at a scale as large as this paper.
Key Words: change management; culture transformation; organizational innovativeness;MAXQDA; resilience.