Enterprise Training and Business Performance: A Case of Small Business Manufacturing Sector in the West Midlands

Proceedings of The 8th international conference on Management, Economics and Humanities

Year: 2018

DOI: https://www.doi.org/10.33422/8icmeh.2018.12.41

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Enterprise Training and Business Performance: A Case of Small Business Manufacturing Sector in the West Midlands

Fahad Sultan



The provision of education and training are improving the business performance, which is considered to be a resilient elucidation in bridging workforce skills needs. The small businesses play is the important role, Essential study investigates that how effect performance through the provision of training. The purpose of this research is to examine the impact of education and training on employee’s turnover rate; to explore the perception of training amongst owners/managers in education and training, with a particular focus in the West Midlands. Several studies have investigated the importance of education and training in SMEs in developing countries (see, for example, Jones at all., 2013; Panagiotakopoulos, 2011a; Long et al., 2014) have been conducted in the emerging economies. Moreover, the work of (Panagiotakopoulos, 2011a; Storey, 2002, 2004, 2008; Subhan et al., 2013; Thang et al., 2010) have found significance of education and training in improving the employee’s turnover rate and business performance to minimize failure. The current knowledge state that they steered of provision training is the previous research that is the developed economy, which is the impact of the small business performance. This exploratory study is related to survey questionnaires including review case study on a mixed-method approach. The semi structured interviews are the choice of case study method which is appropriate order of the researcher and considering the in-depth of finding. For the quantitative research, having the part of survey strategy which can help to get numeric finding accurate. Therefore, this research based in west midlands which on face- to- face interviews 26 semi structure and 136 survey questionnaire within carried out small organization. The sample is taken from the manufacturing sector furniture and food with 9 to 49 the number of employees ranging. The study shows that the results of owners/managers which could enhance the quality of the training and aware that important companies which products are reputable. There is overwhelming evidence of overall business performance, which training positively and the firms’ are responding when employees are impacted turnover rate. This study demonstrates that the international competitions are exposed small enterprises; in many cases their products and services are competing across regions, Due to the presence of the global internet, and purchases online. Small enterprises have to remain pertinent and competitive and embrace the internalize training. The research suggests that small business management should find the importance of training and recognize the turnover rate. Training program identifies management needs, training needs and develop a bespoke to demand led training development. International competition is exposed SMEs; In many cases their products and services have competed globally and across the regions. In this research have demonstrated result that SMEs have to embrace and internalized training and education to remain relevant and competitive. The research findings corroborate with the findings of Thang et al. (2010), noted training as a practical activity to improve business performance, involving formal or informal education and training interventions. Enhanced the human resource are a good communication for the business quality of the product. Technical and small business are enabled for the training to use technology efficiently and how to know re-invent owner/managers to remain product competitive.

Keywords: Enterprise Training, Small business, Performance, Employee’s Turnover rate, West Midlands, United Kingdom.