Proceedings of The 7th International Conference on Applied Research in Management, Economics and Accounting
Factors Mediating Between Smaller and Bigger Devices for Mobile Banking
Dr. Akwesi Assensoh-Kodua
The choice between a smaller device and a laptop for example, for banking impacts on the concept of mobile banking (m-banking) continuance usage and its success in the financial sector. Yet, only a handful of studies have been done on the mediating ambivalences between these two devices. In times of global pandemics, knowledge of m-banking can be used to remind people of how the concept can curb overcrowding, and how it offers other benefits as well. These notwithstanding, studies show that this new revolution of banking has not reverberated well enough among banking clients. One of the reasons, which, unfortunately, have been ignored by the research community, is the impact of the size between the m-device types and their functionalities. This topic, which is under consideration as a paper, was meant to identify the ambivalences mediating between smaller device and bigger device for m-banking through the impact-performance matrix for action.
keywords: Actual usage, BD, IPMA, mobile (m), m-banking, m-device, m-phone, SD