Proceedings of The 6th International Conference on Applied Research in Management, Business and Economics
Multinational Enterprise as A Learning Organization – From Operational Excellence’s Perspective
Horst J. Lechner
Enterprises are social communities that specify in the internal transfer and formation of knowledge and learning. The Multi National Enterprises (MNE’s) was not created by the calamity of markets to buy and sell knowledge, but by its superior effectiveness as an structural vehicle for the cross-border transmission of that knowledge and the learning procedures. Organisational as well as national restrictions have to be crossed, which is an extremely difficult and complex task. However, for MNE’s, the highly differentiated knowledge in the several geographically spread plants and the allocation and use of this knowledge throughout the whole organisation is the key to competitive advantage. This paper presents a theoretical approach to knowledge and learning sharing in MNE’s from a homogeneous resp. heterogeneous perspective. Thereby focusing on the influence of the multinational or multicultural context on the knowledge and learning sharing processes. The paper therefore provides an subsidiaries-analysis of the main international or inter-organisational contextual factors that influence knowledge sharing and learning and suggestions for dealing with the problems arising from cultural differences with regard to successful knowledge and learning exchange.
keywords: subsidiaries, knowledge sharing, cross-border, MNE, operational excellence