Proceedings of The 6th International Conference on Applied Research in Management, Business and Economics
Managing the Return of The Pandemic Remote Workforce: Challenges and Issues Faced by Human Resource Managers
Dr. Bob Barrett
While many managers and leaders were not prepared for the imposed changes by leading governmental bodies, politicians, and health organizations, they had no choice but to shut down their facilities. Many people were forced to leave with no work or to work remotely. Only those first responders in the medical field such as doctors, nurses, and emergency personnel were left to be on the frontlines during the Covid-19 Pandemic. However, in the background, it should be noted that the role of many Human Resources Management (HRM) personnel was given a momentum task of transitioning the workforce from the traditional “brick-and-mortar” facilities to those of remote work locations, namely employees’ homes. These HRM personnel became virtual managers overnight and yet their challenges and issues grew continuously, but they learned several new approaches, strategies, and techniques to manage their workforce. In addition, upon the return to the traditional facilities, HRM professionals had to deal with several key challenges. First, they had to reassure personnel that the facilities were properly cleaned and sanitized with measure for constant review in place. Second, they had to deal with the effects of the Great Resignation when many employees did not return to the workforce, which left them with a void to replace people. Finally, they had to rethink their approach to HR management and motivation with their employees. This paper will focus on their best practices.
keywords: Best practices, remote work, Great Resignation