Proceedings of The 4th International Academic Conference on Humanities and Social Sciences
The role of business process improvement in the relationship between the technical benefits of enterprise architecture and organizational performance
Majid Khaleghi Rad, Hamid Reza Vaziri Gohar
the present study investigates the effect of technical benefits of enterprise architecture on organizational performance according to the mediating role of organizational business process improvement on organizational performance. The theoretical framework of the research suggests a link from the effective use of Enterprise Architecture to organizational success. The research method is applied objectively and it is descriptive-correlation in terms of data collection method. The statistical population includes all managers and employees of the National Oil Company. The sample size with the Cochran’s formula was estimated 356 people. Questionnaires were distributed and collected among experts and managers by non-random sampling method. The validity of the questionnaire before distribution was calculated and confirmed using the views of experts and its reliability was calculated and confirmed by Cronbach’s alpha coefficient. In order to analyze the research data, descriptive and inferential statistics were used with correlation test and structural equation modeling using SPSS and LISREL software. The results showed that the technical benefits of enterprise architecture have a positive effect on organizational performance. The technical benefits of enterprise architecture have a positive effect on business process improvement. Business process improvement has a positive effect on organizational performance. The technical benefits of enterprise architecture have a positive effect on organizational performance with the mediating role of business process improvement.
Keywords: Technical benefits of enterprise architecture, organizational performance, business processes.