Managing Workforce Diversity and Inclusion: A Critical Review and Future Directions

Proceedings of The 3rd International Conference on Advanced Research in Management, Economics and Accounting

Year: 2022



Managing Workforce Diversity and Inclusion: A Critical Review and Future Directions

Christina Morfaki, Alexandra Morfaki



Fundamental worldwide economic, socio-demographic, and regulatory shifts are largely responsible for the spike in interest in the topic of diversity and inclusion (D&I) in the workplace. Existing research indicates that the focus on workforce diversity and inclusion has now achieved international currency among HR managers and organizational leaders. However, its enactment remains challenging, partly as its conceptual operationalization is plagued by national, cultural, institutional, and interpersonal barriers. Moreover, there appears to be a gap between the rhetoric of D&I and the idiosyncrasies of its implementation. To foster diversity and inclusion and embed it in the organizational system that gap should be bridged. To achieve this, institutions are expected to shape corporate policies and practices that promote meaningful interactions, a shared identity and commitment to a joint mission and values. This critical review will explore the organizational culture prerequisites for equity, which should span a range of human resources policies and procedures, including planning, recruitment, development, retention, and strategy formulation. Such procedures need to take into account national and localized nuances to secure their appropriation within specific contexts. They must articulate a shared vision, comprehend the dynamics of change, build a comprehensive strategy, and choose and combine the most effective interventions and best practices.

keywords: communities of practice. diversity and inclusion management, human resource management, organizational culture, organization performance.