Job title as an indicator for strategic orientation of the IT Organization?

Proceedings of ‏The 11th International Conference on Modern Research in Management, Economics and Accounting

Year: 2020


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Job title as an indicator for strategic orientation of the IT Organization?

Bjarne Erik Roscher



Companies are more and more dependent on information technology (IT) and the buzzword digitization is present everywhere. Some companies are inventing new business models based on disruptive innovation supported by information technology. Others adapt these business models as followers. All these new business processes and underlying information technology need to be managed, serviced, and supported by IT organizations to ensure business continuity. On the other side software and cloud providers have launched applications which in some cases are easy to configure and need a minimum effort to install, connect and maintain. Traditionally heads of the IT department have been fully responsible for all aspects of IT usage in the company – including IT cost, IT governance, IT & process planning and implementation and IT operation. The change of technology offerings by externals results in a need to focus on strategic tasks like strategy and roadmap planning, IT governance, IT budgeting and enterprise architecture management (EAM). This results in the fact that there is a need of more intensive Business-IT alignment to ensure that IT architecture of a company supports the business processes at its best and to ensure the economic value contribution of IT as a hole. This research investigates the influence of several variables (strategic IT management tasks, reporting structure, leadership experience and the personality trait of being a “Hands-on” person) on Job titles. Empirical data suggest that the Job title of a Chief Information Officer (CIO) is associated with Leadership experience, Hands on mentality and deep knowledge on the topic of IT Architecture. In contrary IT Managers seem to be less strategic but utilitarian.

Keywords: Chief Information Officer (CIO), Strategic work tasks, Job title, Recruitment, CIO Role.